JHB TEL : 087 135 2958CPT TEL : 087 135 3028
DBN TEL : 087 135 3027
BFN TEL : 087 135 3026
087 135 3444|
Colour Shop : 087 135 3949
A/H Support : 087 135 4407
WHY BUY FROM US?Because we are passionate about making sure your business grows as quickly as possible.
Some clients have asked our staff why Perfect Laser offers so much and is so competitively priced. The answer is as much in our style and ethos as it is why our competitors charge so much. However, what our competitors charge is none of our concern.
Many years back in the 80's there was a PC company that disrupted the local market called Computer Warehouse, that sold Taiwanese IBM compatible computers. Yes in those days you wouldn't buy a PC unless it was IBM compatible.
Computer Warehouse eventually grew to 12 branches and 230 staff members and on June 8, 1987 it was listed on the JSE. That was my company - which I founded 2 years after finishing UCT. It was sheer hard work, commitment to clients and belief in what we set out to do that drove us. Computer Warehouse was subsequently sold to Bill Venter's Altron Group.
Almost 25 years to the day later ...
We at Perfect Laser are passionate about the new "disruptive technology" that Lasers, CNC routers, Waterjet Cutters etc. represent. We believe passionately that every South African and South African company must easily be able to take control of their prototyping and creative dreams, resume manufacturing in-house (rather than outsourcing) and take advantage of the oncoming consumer tsunami which can only be described as "customers who want new ideas that are customised and personalised - and they want it now".
Since 2008, Perfect Laser has delivered (all over SA - and Africa) over 300 machines. We have watched ideas come alive, seen amazing products created, witnessed the financial success of our clients and become close friends with many of them.
We understand that clients think that quality and reliability are sacrificed by having a more competitively priced machine. This I can assure you would never be acceptable to us - we would be failing in our mission to provide you with a reliable, profitable in-house manufacturing solution and we would be driving around sorting out technical issues all day. In fact our machines are incredibly reliable. Lastly our JIC (Just In Case) parts inventory is probably the largest in SA.
It is no secret that we drive to every corner of South Africa, export to the SADEC region, offer telephone support for over 65 hours per week including remote control analysis of your machine via the internet, have one of South Africa's most recognised CorelDRAW experts as part of our team and that we import by the container.
Joining us is a partnership and we love our clients. More recently we have started to hold significant amounts of stock - but for bigger machines we ask for a 50% deposit and that you wait for up to 10 weeks (although often it is only 6 or 7 weeks). So we pass on the savings to you.
Does that explain our competitiveness? I don't know. But I can assure you that we are growing, have branches in Cape Town, Durban, Bloemfontein and Johannesburg, are driven by passion and belief in what and why we do what we do. So, Why buy from us? - read on ...
We are passionate about making sure your business grows as quickly as possible. This is how we help you:
1) We take calls every weekday until 9pm.
This is how we implement our service and training:
However from time to time there are problems - which we address as follows:
1) We give you complete machine operation and maintenance training. Once we have installed your machine, within 2-3 days you will be able to comprehensively operate the laser, perform routine maintenance (which is specified in a document) and even change minor and major parts.
PLEASE NOTE We can be many things but we can't be responsible for your graphic design skills, graphic environment knowledge and specific graphic software skills. We do need you to have a reasonably good internet connection. We also use a centralised job control system - which tracks and traces all client queries and gives centralised status reports.
| || ||DISCLAIMER / WARNING : Laser cutters/engravers sold by Perfect Laser are Class IV Laser Devices and are extremely dangerous. These lasers will instantly ignite clothing, wood, paper, plastics, and many other common items and will seriously burn flesh, including eyes. Care must be taken to avoid serious injury and/or blindness. Always operate any high power laser in an environment free of flammable materials, children, pets, spectators, etc. Always ensure that flooring around your laser is clean and free of any obstacles. Always ensure that the work surface is kept clean. Always ensure that water cooling is sufficient to keep the tube cool. Always use eye protection when operating your laser. Failure to do so may result in permanent blindness. This laser uses lethal high voltages. Care must be taken when working with high voltage. Failure to do so may result in Serious Injury or Death. Untrained operators are forbidden to operate any laser equipment supplied by Perfect Laser. The use of any laser equipment is dangerous, and you do so entirely at your own risk. Perfect Laser, its staff, employees, family, consultants and technical representatives will not be held liable for any injuries, damages to property or any other damages whatsoever caused by operating laser equipment.|