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JHB TEL : 087 135 2958
ACCESSORIES : 063 800 4442
A/H Support : 081 456 6697
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CPT TEL : 021 827 8972
DBN TEL : 082 580 3786
BFN TEL : 083 380 6566
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SEND US A SUPPORT TICKET

Why does Perfect Laser use a web-based support centre?
Simply put, the advantages are many. By using this ticket system your request never gets lost and can be seen and updated by all Perfect Laser staff. Your client queries are date stamped and you can track the progress as your problem gets resolved. You will even be able to see how we engage with our specialist support staff to provide input.

You will be able to follow all the internal communications between Perfect Laser staff as we diagnose and resolve your issue. This could include requests for more information, sample files, access to your PC via TeamViewer, videos of problem actions,scheduling of a service call etc.

The information relating to your request will be available to you 24 hours per day and use of the system is free of charge. You will even be able to add extra notes to your service request. Please note that at this stage this system is only set up for post-installation technical support.

PL-MC-1390 cutting 1.8mm Stainless Steel
Our Youtube Channel     DISCLAIMER / WARNING : Laser cutters/engravers sold by Perfect Laser are Class IV Laser Devices and are extremely dangerous. These lasers will instantly ignite clothing, wood, paper, plastics, and many other common items and will seriously burn flesh, including eyes. Care must be taken to avoid serious injury and/or blindness. Always operate any high power laser in an environment free of flammable materials, children, pets, spectators, etc. Always ensure that flooring around your laser is clean and free of any obstacles. Always ensure that the work surface is kept clean. Always ensure that water cooling is sufficient to keep the tube cool. Always use eye protection when operating your laser. Failure to do so may result in permanent blindness. This laser uses lethal high voltages. Care must be taken when working with high voltage. Failure to do so may result in Serious Injury or Death. Untrained operators are forbidden to operate any laser equipment supplied by Perfect Laser. The use of any laser equipment is dangerous, and you do so entirely at your own risk. Perfect Laser, its staff, employees, family, consultants and technical representatives will not be held liable for any injuries, damages to property or any other damages whatsoever caused by operating laser equipment.