JHB TEL : 087 135 2958CPT TEL : 087 135 3028
DBN TEL : 087 135 3027
BFN TEL : 087 135 3026
A/H Support : 081 456 6697MORE CONTACTS:Click
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IMPORTANT INFORMATIONPlease take note of the following:
Installation & Commissioning of machines
Metal Cutting Lasers & Waterjet Cutters
Training and installation : what is offered
There will also be additional costs payable by the machine owner if any of the following occur:
PLEASE NOTE THAT ALL LARGE LASER MACHINES (PLT 960 or larger) HAVE A 7 - 9 WEEK DELIVERY TIMEFRAME TO A SOUTH AFRICAN SEA OR AIR PORT EXCEPT MODELS PLT 2030 / PLT 3040 / PLT 6040 / PLE 2030 DT WHICH IS WITHIN 10 WORKING DAYS.
DELIVERY WILL ONLY BE SCHEDULED ONCE ANY OUTSTANDING BALANCE HAS BEEN RECEIVED.
SHIPPING DELAYSShipping times are quoted as an average and are subject to a variety of uncontrollable factors such as strikes, weather, international and local holidays, customs inspections etc. These circumstances can add delays to your expected delivery dates.
WARRANTY INFORMATIONAll Perfect Laser equipment is sold defect and error free and comes with a guarantee of 12 months from date of installation for all equipment except the laser tube which is guaranteed for 6 months subject to operating the laser machine as per the manual and limitations outlined below.
50 and 60 Watt Laser tubes are rated at 5000 hours but warranted to perform at least 3000 hours.
80 Watt or more Laser tubes are rated at 8000 hours but warranted to perform at least 5000 hours.
Certain of our HQ 90 Watt or more Laser tubes are rated at 10 000 hours but warranted to perform at least 7500 hours.
The only exclusions would be:
• Actual physical damage to the laser tube
• Not maintaining a clean cooling water supply
• Your water container must be at least 20 litres (or you must have a chiller)
• Damage caused by lightning or power surges
Spares such as LCD control panels and power supplies are usually held in stock. Defective units must be returned to Perfect Laser. Each party pays for their own freight costs.
Lenses and mirrors are guaranteed to be in perfect condition on installation. There is NO warranty on them thereafter.
REFUNDS & CANCELLATIONS OF ORDERSAny order cancelled for whatever reason will be subjected to a 20% restocking fee and 30% fee of the total part or machine price if the machine or part has been specially ordered for you.
PLEASE NOTE THAT ALTHOUGH EVERY ATTEMPT IS MADE BY US TO KEEP OUR WEBSITE UP-TO-DATE, THE FINAL DELIVERED PRODUCT THAT YOU RECEIVE MAY DIFFER FROM IMAGES AND DESCRIPTIONS ON OUR WEBSITE. THIS IS DUE TO ONGOING IMPROVEMENTS AND UPGRADES AT OUR MANUFACTURING FACILITIES. THE DELIVERED PRODUCT, HOWEVER WILL ALWAYS BE AT LEAST AS GOOD AS - IF NOT BETTER THAN - THE PRODUCT SHOWN ON OUR WEBSITE.
FAQSSee our Frequently Asked Questions page
| || ||DISCLAIMER / WARNING : Laser cutters/engravers sold by Perfect Laser are Class IV Laser Devices and are extremely dangerous. These lasers will instantly ignite clothing, wood, paper, plastics, and many other common items and will seriously burn flesh, including eyes. Care must be taken to avoid serious injury and/or blindness. Always operate any high power laser in an environment free of flammable materials, children, pets, spectators, etc. Always ensure that flooring around your laser is clean and free of any obstacles. Always ensure that the work surface is kept clean. Always ensure that water cooling is sufficient to keep the tube cool. Always use eye protection when operating your laser. Failure to do so may result in permanent blindness. This laser uses lethal high voltages. Care must be taken when working with high voltage. Failure to do so may result in Serious Injury or Death. Untrained operators are forbidden to operate any laser equipment supplied by Perfect Laser. The use of any laser equipment is dangerous, and you do so entirely at your own risk. Perfect Laser, its staff, employees, family, consultants and technical representatives will not be held liable for any injuries, damages to property or any other damages whatsoever caused by operating laser equipment.|